What is Healthwatch
What We Do
Healthwatch Rochdale will take on the work of the Local Involvement Networks (LINks) and will also: – represent the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities. Healthwatch Rochdale will report concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action.
How we work
Every voice counts when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything that Healthwatch Rochdale does will bring the voice and influence of local people to the development and delivery of local services.
People need to feel that their Healthwatch Rochdale belongs to and reflects them and their local community. It needs to feel approachable, practical and dynamic and to act on behalf of local people.
-We’re helping you to shape and improve the services you use.
-We’re engaging with people in your community & if you haven’t met us yet, please get in touch!
-We’re an open organisation and want to make it easy for you to talk to us
-We’re inclusive & we want people from every part of your community to join us
-Ask us what we’re doing & we’ll always tell you what’s happening.
-You can hold us to account
-We’re here to help services to improve.
-We’ll notice the bad things they do, and the good
-We use your evidence to build a true picture of your local services
How we are setup
Healthwatch Rochdale started on 1st April 2013, as required by the Health and Social Care Act 2012. Healthwatch Rochdale is a new independent organisation which will champion the voice of the people on health and social care services. It replaces Local Involvement Networks (LINks) and Healthwatch Rochdale will welcome the ongoing involvement of existing LINk volunteers.
Healthwatch Rochdale is an independent social enterprise and has the responsibility for delivering Healthwatch services.
The Board will lead in :
Establishing credible and professional relationships across health, social care and the voluntary sector.
Ensuring that a network of local volunteers is created that is inclusive of all groups, especially those whose voices are seldom heard.
Influencing local services to be the very best they can be by providing robust evidence to service providers based on user feedback and experience.