Working together to make local health and social care services work for you

We offer a free, independent and confidential feedback service.

We are hear to listen to your experiences of health and social care services in the Rochdale Borough and we share your views with those running services to help make care better for people.

We also offer a signposting service and can put you in touch with other organisations who might be able to help you.  

If you want to make a formal complaint about a health and social care service we can refer you to an Independent Complaints Advocate who can help you through the complaints process.

To help with your enquiry we may need to share your information with relevant third parties, in which case we will seek formal consent before proceeding. 

For more information, speak to Elaine Taylor, our Engagement and Volunteer Manager on 01706 249575  or contact us via the “Contact Us Form”.

Our Information & Signposting service is available Monday to Fridays 10:00 – 16:00  

Outside of these hours please leave a message and we will call you back.

We aim to return your call and reply to your letter/ email within 3 working days

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