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Advice and information

Two women at a Pride demonstration with their arms around each other
How to access mental health support if you're lesbian, gay, bisexual or transgender
Mental health problems are more common among lesbian, gay, bisexual and transgender (LGBTQ+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.
4 July 2022
Two people looking at a folder outside hospital
Does the NHS have to provide an interpreter?
Do you know about your rights to language support in NHS settings?
23 May 2022
Ambulance
Information on making a 999 call from your local Ambulance Service
Information from North West Ambulance Service (NWAS) including when to call 999 and alternatives to 999. Information booklets in English, Farsi, Arabic & Kurdish,
5 May 2022
Woman with crying baby
Where can I go for support for my mental health as a new parent?
It's so important that you feel supported as a new parent. Read the article below to find out where you can go to get the help you need.
3 May 2022
Two women outside hospital
What medical support are you entitled to if you’re new to the UK?
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.
3 May 2022
Woman alone at home looking out of the window
How to look after your mental health while self-isolating with COVID-19
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
7 January 2022
Adult Social Care
What is adult social care?
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
14 October 2021
A man crossing his arms, standing face on outside a hospital
What to expect when waiting for care
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
20 September 2021
Man
What should I expect after being referred for mental health support?
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
9 September 2021
Lady at reception in a health service
How can your pharmacy help you?
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
23 August 2021
Lady
Managing your mental health as lockdown eases
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing.
21 July 2021
Social Care
Six things you should expect from social care support
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
20 May 2021
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