Four questions to get the most out of conversations with your doctor
We know from our conversations with the public that some patients don't feel involved in decisions made about their care. We also know that some patients report feeling rushed during appointments and struggle to make themselves heard.
18 November 2019
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017