News and reports
The future of patient voice: Learning from the Healthwatch model
Read our response to the King's Fund's report, "The future of patient voice: Learning from the Healthwatch model."
News
What do women want from health services?
As the government prepares to refresh the Women Health’s Strategy, we share new findings on women’s top priorities.
News
One in seven patients stuck in a GP referrals ‘black hole’
One in seven patients who have been referred by their GP are stuck waiting for specialist care due to GP referrals being delayed, lost, or rejected.
News
Latest reports and publication
The Ghafoor Family Practice - 6 Month Enter & View Update
Following our Enter and View visit in July 2025, we issued several statutory recommendations focused on improving access, communication, and overall patient experience. In the months since, the practice has taken significant and proactive steps to respond to this feedback, implementing a range of extensive changes across its services and day-to-day operations.
Find out more
Dr Bhima Surgery, Rochdale - Enter & View Report - 6 month update
Following our Enter and View visit in June 2025, we issued several statutory recommendations focused on improving access, communication, and overall patient experience. Since then, the practice has taken significant, proactive steps to respond to this feedback, implementing a range of extensive changes across its services and day-to-day operations.
Find out more