How we work

We’re here to to find out what matters to you and to help make sure your views shape the support you need. We are the local Healthwatch for Heywood, Middleton and Rochdale residents.

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Healthwatch Rochdale is your local health and social care champion.

If you use health services or need care, we want to hear about your experiences. We have the power to make sure NHS and social care leaders listen to your feedback and improve standards of care. We can also help you to find reliable and trustworthy information and advice.

Wherever you live in England, you’ll also have a local Healthwatch nearby. Last year, we helped over one and half million people like you to have your say and get the support you need.

Our Vision

Improved health and social care experiences for everyone in Heywood, Middleton & Rochdale

Our Mission

We are the independent voice of Heywood, Middleton & Rochdale residents. We listen, challenge, and shape local health and social care services.

Our Values

Credible -We hold ourselves to the highest standards, we are open and honest in everything we do.

Co-operative - We maintain a positive, forward-looking focus and work with others to get things done.

Inclusive—We start with local people first; we work for everyone.

Responsive - We take what we know and translate it into actions.

Accountable- We take responsibility for our actions and stand by decisions.

Our Strategic Objectives

  • Seeking people's views on their experience of needing or using health and social care services.
  • Seeking the views of people whose voices and views are not always heard and reduce the multiple barriers that some people face in being heard, we will then use their views to bring about change.
  • Acting on what we hear to bring about improvements to health and social care policy and delivery.
  • Continue to deliver a strong and well-governed organisation that uses its resources for greatest impact, new opportunities, positive outcomes, and value for money.

 

Our Policies

We have a range of policies and procedures that provides clear guidelines on how our organisation operates.

Our Policies

Have your say

Tell us your experience of health and social care services and help make care better.

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Our Strategy

Find out about more about the difference we want to make by 2023.

 

Read our strategy here

Our Board

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Find out more about our Board.

Meet our Board

Our staff

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Meet our staff and volunteers.

Meet the team

Work with us

If you are an organisation looking to work with us on a project, get in touch and tell us more.

Contact us