Following the publication of Healthwatch England’s report on hospital discharge Healthwatch Rochdale want to know how the process is working for local people. This is also following concerns raised at a recent Advisory Group meeting that people were being discharged from hospital without receiving follow up support and were being left with unmet needs.
The hospital discharge process has changed since the start of the COVID-19 pandemic with patients being discharged more quickly from hospital to free up capacity to cope with a surge in demand. This meant anyone who may need out-of-hospital support to help them recover would now have their needs assessed after being discharged, rather than in hospital.
Sharing your experience with Healthwatch Rochdale helps us identify where local services are working well and where improvements can be made. We then make recommendations for improvements to services based on the feedback we receive. Public feedback is used to shape and improve services both locally and nationally.