IAS surgeries have always been an essential part of the work of Healthwatch Rochdale but due to the pandemic surgeries have taken place periodically over the last two years following government guidelines. Now with the lifting of restrictions we are once again holding numerous IAS surgeries every month at various locations across the Rochdale borough.
Healthwatch Rochdale IAS surgeries provide an opportunity for Rochdale borough residents to speak with us face to face and share their experience of using local health and social care services. We also provide information to help residents make informed decisions about services or support available locally.
Our IAS surgeries offer:
- A free, friendly, and confidential service that is independent from the NHS and social care services.
- Perform as a signposting role. This means that we will give you the contact details for a range of services that best supports your request.
- Information about the choices you have regarding where you might get help in relation to your health, social care and wellbeing needs.
- We can put you in touch with sources of information on NHS and social care services across the Rochdale borough.
- We can give you information about what to do when things go wrong, and you require assistance with making a complaint.
Kate Jones, Healthwatch Rochdale Chief Executive Officer, said:
“We have continued to listen to what local people have told us during the pandemic and the Healthwatch team have worked hard to make sure local people’s voices continue to be heard. Due to government guidelines we have had to work remotely but are aware that there are members of the community who prefer to speak with us face to face. We are so delighted that we are once again able to resume our Information, Advice & Signposting surgeries and speak in person with our residents”.
You can find all the dates and times of our IAS surgeries under the events section.