Pharmacy Services Report

Report - 14 November 2023

Pharmacy services are now playing a larger role in looking after people’s health and following a discussion at Healthwatch Rochdale’s Advisory Group we wanted to hear people’s experience of using these services in Heywood, Middleton, Rochdale & Pennines.

A survey was carried out which ran from Wednesday 9th September until Monday 7th November 2022. The survey had a total of 131 responses. 

Key Findings

Medication

The majority of people use the pharmacy to pick up a prescription for themselves or on behalf of someone else. Main issues included mediation being out of stock or prescriptions not being ready on time.

NHS Minor Ailment Scheme

Only a small amount of people had used the Minor Ailment Scheme in the last twelve months and the majority of people had never heard of the scheme.

Quality of service

Most people were happy with the service they were receiving from the pharmacy and with the quality of pharmacist and staff members.

Downloads

Read a full copy of the Pharmacy Report by clicking the download below.

If you would like the report in an alternative format please get in touch:

01706 249 575

info@healthwatchrochdale.org.uk

Pharmacy Report
Download (PDF 365 KB)